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YouTube Turns Its AI-Powered “Ask YouTube” Into a Shopping Assistant

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The conversational search tool will help users compare products, explore recommendations and ask follow-up questions while watching videos.
Tobi Active
September 24, 2026
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2
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YouTube is taking another step into AI-powered shopping by expanding its “Ask YouTube” feature into a more useful shopping companion.

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The company announced the update during its Made On YouTube event, revealing that the AI tool will soon do more than help users find information in videos.

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“Ask YouTube” originally launched as an experiment designed to make searching the platform feel more like having a conversation. Instead of relying on short keywords, users can type detailed questions and describe exactly what they are looking for.

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The system can then search through YouTube’s huge library and bring together relevant content, including both Shorts and longer videos.

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For example, someone planning a trip could ask for a detailed travel plan, while another user could request a series of videos to help them learn a new skill.

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The tool can also be used to discover recommendations around specific interests, making it easier to move from a simple search to a more detailed exploration of a topic.

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YouTube is now adding shopping features to that experience, when users search for a particular product, Ask YouTube will be able to organize relevant recommendations and present information in a format that makes different options easier to compare.

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The company says users could see comparison tables containing details about products, including different features or categories based on what matters most to them.

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That could make it easier for someone researching a new phone, laptop, camera, beauty product or other item to compare several choices without having to open dozens of separate videos.

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The shopping experience will also extend beyond the initial search. Users will be able to ask additional questions directly from a video's watch page, allowing them to continue researching without leaving the content they are already watching.

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The move builds on the way many YouTube users already shop. People frequently turn to creators for product reviews, demonstrations and personal recommendations before deciding what to buy.

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YouTube says viewers often place a high level of trust in creators when learning about products, giving the platform an opportunity to connect video discovery with shopping research.

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The growing use of Ask YouTube appears to be encouraging the company to expand the feature further.

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More than 140 million people used Ask YouTube to explore videos during June, according to the company. That represents an increase of more than 500% compared with December.

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The rapid growth suggests that viewers are increasingly using conversational tools to get more information from the videos they watch rather than simply searching for individual pieces of content.

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YouTube says the technology behind this growth includes a custom Gemini model designed to understand complicated viewer questions and identify the specific part of a video that can answer them.

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“Behind that growth is a custom Gemini model that maps the viewer’s most complex questions to the exact second that the video provides the answer, turning a passive search into an instant, meaningful connection with the video and with the creator,” explained Emily Moxley, VP of Product Management for Viewer AI at YouTube, in a briefing with reporters ahead of today’s event.

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The shopping expansion could give YouTube another way to keep users engaged on the platform while they research products.

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Instead of watching a review, leaving YouTube to search for specifications and then returning to another video, users could increasingly carry out several parts of that process through Ask YouTube.

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The feature also gives creators a potentially larger role in the shopping journey, since their videos can become part of the information used to help viewers compare and understand products.

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YouTube has not positioned Ask YouTube as a replacement for traditional shopping sites. Instead, the feature is being built around the platform’s existing strength in video discovery, creator recommendations and product-focused content.

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As AI becomes more deeply integrated into search and shopping, YouTube’s latest update shows how the company is attempting to combine those experiences inside its video platform.

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